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Refund Policy

We want every purchase to be a great experience. Please read our refund terms carefully — different products and scenarios have different rules.

Last updated: 2024
General Refund Policy

Once an order is confirmed and payment is made, no refunds will be issued except in extenuating circumstances.

If you received a defective product or an error was made on our part, contact customer support within 48 hours of receiving the order. Defective items may be replaced.

Our customer support team (vbazaar@iripl.in) may request additional details or evidence before processing a refund.

Refunds are issued at the discretion of VendorBazaar. The refund amount may be reduced after deducting two-way shipping and service costs. Approved refunds will be processed within 7 working days.

Non-Refundable Products
No refunds are applicable for the following construction materials:
Cement Steel Timber Bricks Blocks M Sand P Sand Jelly Other similar products
Not sure if your product is refundable? Please contact us at 6364417222 before purchasing.
Quick Summary
Report window 48 hours
Refund timeline 7 working days
Defective items Replacement
Construction items No refund
Shipping deducted Both ways

Contact Us

Need help with a refund?

VendorBazaar by
Identity Retail Innovation Pvt Ltd

76, Krishna, 2nd Cross, 1st Main Road,
Vijayalakshmi Layout, Abbigere,
Bangalore – 560090